Cancellation policies are unique to each charter company. Be sure to check your final confirmation for specific details on cancellations.
There are typically no refunds for cancellations made within the periods indicated below unless initiated by the captain, or approved by the charter company. If you need to cancel, but miss your cancellation window, please contact the boat AND FishMaui.com ASAP. If we are able to fill your seat(s) you will not be charged.
HINATEA – 72 hours
HOKUA – Shareboat 48 hours; Private 7 days
MARJORIE ANN – 48 hours
MJOLNIR – 48 hours
PIPER – 7 days
RASCAL – 72 hours
ROD BENDER – 7 days
SHE GO – 7 days
STRIKE ZONE (Bottomfishing) – Shareboat 48 hours; Private 72 hours
STRIKE ZONE (Sportfishing) – 72 hours
UFO – 24 hours
WEATHER
Weather cancellations are determined by the captain, and typically occur at the dock, the morning of the charter. Unless you have heard from the charter company in advance, assume your trip is going and meet the boat at the expected time. We realize this might be an inconvenience however, due to the unpredictability of Maui’s weather it is necessary. Guests will not be charged if the captain cancels your charter due to weather or unexpected mechanical issues.
ILLNESS
Last-minute cancellations due to illness will often be refunded upon presentation of a doctor’s note, but only for the person who is sick. Exceptions may be made if one member of the party is a minor. Exceptions are determined on a case-by-case basis, by the charter company.